Preparing our application for CQC registration

Personal care, shaped at home

Compassionate care,
right at home.

Doctor-led, non-clinical domiciliary care for adults across Newham and Barking & Dagenham—planned around dignity, independence and the routines that matter.

  • ✓ Every care plan reviewed
  • ✓ Support focused on choice and dignity
  • ✓ Regular communication with clients and families
  • ✓ Carefully selected and trained care professionals
A carer supporting an older woman safely at home
An older woman having a supportive conversation at home
Doctor-led oversightQuality, planning and governance
01
Local and responsiveFocused on Newham and Barking & Dagenham
02
Personal from the startAssessment, choices and routines shape every care plan
03
Safer care systemsDigital records, eMAR and clear visit information
04
Families kept informedAppropriate communication when needs or circumstances change
CQC status

Preparing our application for CQC registration

We do not currently claim to be CQC registered and this website will be updated when our registration position changes.

Why Compassionate Caring

A thoughtful way to begin care at home

Starting care can feel like a big decision. We make the process clear and personal: listening carefully, understanding risks and routines, and agreeing support that helps each person remain comfortable and independent at home.

  • Person-centred assessments
  • Care plans reviewed at regular intervals
  • Medication support within agreed scope
  • Wellbeing reviews when needs change
  • Trained, carefully checked carers
  • Secure digital care records
“Good domiciliary care begins with listening—to the person, to those close to them, and to what makes daily life feel familiar.”Compassionate Caring leadership team
Learn about our approach
An older woman relaxing independently in her own home
Before care begins

Needs, preferences, risks and desired outcomes are brought together in one clear care plan.

AssessmentComplete understanding
Care planIndividual and practical
ReviewDoctor-led oversight
Compassionate • Trusted • Personal • Professional • Independent • Local

Our care services

Support that fits around real life

From regular visits to more continuous support, every service begins with an individual assessment and clear agreement about what we can safely provide.

01

Personal care

Respectful help with everyday personal routines, delivered with dignity and discretion.

Explore this service
02

Dementia care

Familiar, person-centred support that promotes confidence, comfort and meaningful daily life.

Explore this service
03

Companionship

Friendly company, conversation and practical support to help people stay connected.

Explore this service
04

Live-in care

Continuous, reassuring support at home for people who need more help throughout the day.

Explore this service
05

Medication support

Safe, clearly recorded support with medicines as part of an agreed domiciliary care plan.

Explore this service
06

Visiting care

Flexible daytime, evening, overnight, weekend and bank-holiday visits at home.

Explore this service
A warm greeting during a domiciliary care visit
A supportive conversation between an older woman and her carer

Who we support

Care that sees the whole person

We support adults aged 18 and over where our trained team can safely meet the person’s assessed non-clinical care needs.

01Dementia02Physical disabilities03Learning disability04Autism05Mental health06Long-term health conditions07Sensory impairment08Age-related care needs
Explore who we support

Starting care

How it works

A calm, considered path from your first conversation to confident care at home.

Practical support being provided at home
An older woman comfortable in her own home
01

Start a conversation

Tell us what is changing and what matters most.

02

Meet for an assessment

We understand routines, risks, preferences and desired outcomes.

03

Agree the care plan

Your personalised plan is reviewed before care begins.

04

Begin and review care

Visits are recorded and support is reviewed as needs change.

See the full process

Quality in every detail

Designed around the five CQC themes

Our care systems, staff expectations and governance are being built around safe, effective, caring, responsive and well-led practice.

01

Safe

Careful recruitment, safeguarding, risk assessment and medication practice.

02

Effective

Individual care plans, trained staff and reviews when needs change.

03

Caring

Dignity, kindness, choice and respect in every part of support.

04

Responsive

Flexible visits, person-centred routines and family communication.

05

Well-led

Doctor-led oversight, audits, supervision and continuous learning.

Read more about our quality and governance approach, including how care is monitored, reviewed and improved.

Local people, local knowledge

Domiciliary care rooted in East London

We are growing carefully across two neighbouring boroughs so our carers can build consistent relationships and our team can remain responsive.

Let’s talk about what good care looks like for you.

A warm, straightforward conversation is the first step.

Contact our team